Service
24/7 Hotline & Monitoring
Ensure the security and continuity of your infrastructure with our 24/7 Hotline & Monitoring service – real-time surveillance and instant support for optimal, uninterrupted performance.
The ability to monitor your system(s) constantly increases operational safety and reliability and serves to protect your investment. Hannibal provides online monitoring (hotline) of your system via our central control center, should your company be ready to take the next step toward protecting your investment. Faults are prevented before major damage occurs, and if the control center detects a problem that requires a service call, the control center will coordinate this service with the appropriate Hannibal subsidiary.
By selecting Hannibal's hotline service as part of your service package, our contract customers receive reliable and quick service around the clock. This service allows you to ensure the reliable operation of your power supply systems without any interruptions.
Even if you don't opt for the all-around service of Hannibal's hotline, you may use the Hannibal Service. The help desk is a telephone service that is available as free support. The Hannibal help desk offers professional and competent help via the phone for all our customers. The targeted questions of our multilingual staff will help you provide a precise description of your problem in a timely manner.
In order to ensure optimum support for our customers, our help desk staff has access to all data sheets, circuit diagrams, project folders, and other documents.